Volunteers are a valuable commodity, especially at an event that likely couldn't run without them, so it is necessary to keep them happy and productive. They are working for you and your program and it is your responsibility to have them prepared and glad to be working with you.

Here are my seven secrets to keeping your event volunteers coming back for more:

1. Never ask a volunteer to do something you wouldn't do yourself - they are there to help you - not to be slaves.

2. Make certain they understand their assignment and are trained to do it well.

3. Always provide them with the materials or equipment to do the task.

4. Provide water, snacks, etc. to keep them going.

5. If possible, provide some kind of uniform/badge to designate them as a volunteer.

6. Saying "thank you" is important and saying it often is a must.

7. At the end of each session, ask for their input - what went well, what should change.

Take the time and energy to spend time with each volunteer and make them feel important. Try to make each assignment fun and they will return week after week.

Phyllis Riedler is founder of event planning company, Riedler & Associates. Previously Director of Administration and Event Management for the U.S. Soccer Foundation (which included planning three national banquets, numerous events on Capitol Hill and in 12 MLS cities), Riedler's career has included serving as Volunteer Manager for the 1994 World Cup/DC Venue, Deputy Director Inaugural Headquarters (Bill Clinton Inauguration), Director of Volunteers for DC United, Director of Volunteers for the Desert Storm Victory Celebration, as well as 17 years as a wedding consultant. Phyllis will be happy to answer your questions about events and volunteers in future columns. Send them to Riedler@comcast.net.